**1. Eligibility for Refunds**
We offer a 7-day refund policy for all purchases made on our website, [ababilshop.com](https://ababilshop.com). If you are not completely satisfied with your purchase, you can request a refund within 7 days of receiving your order.
**2. Refund Request Process**
To request a refund:
1. Contact our customer service team at [help@ababilshop.com](mailto:help@ababilshop.com) within 7 days of receiving your order.
2. Provide your order number and the reason for your refund request.
3. Our team will provide you with instructions on how to return the item if applicable.
**3. Conditions for Refund**
To be eligible for a refund:
- The item must be in its original condition, unused, and with all original packaging and tags.
- You must include a copy of your receipt or proof of purchase with the returned item.
**4. Non-Refundable Items**
Certain items are not eligible for refunds, including:
- Products marked as final sale or non-returnable.
- Perishable goods or items that are custom-made to order.
**5. Refund Processing**
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to be reflected in your account.
**6. Shipping Costs**
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount, unless the return is due to a mistake on our part (e.g., incorrect or defective items).
**7. Contact Us**
If you have any questions about our refund policy or need assistance with your return, please contact us at [help@ababilshop.com](mailto:help@ababilshop.com).
### **Shipping Policy**
**1. Shipping Times**
- **Domestic Orders**: Orders typically ship within 2-3 business days. Delivery times may vary based on your location.
- **International Orders**: Delivery times vary by destination and may take between 7-14 business days.
**2. Shipping Costs**
Shipping costs are calculated based on the weight of your order and the delivery destination. You will see the shipping cost at checkout before completing your purchase.
**3. Order Tracking**
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment's progress.
**4. Shipping Issues**
If you experience any issues with your shipment, such as delays or lost packages, please contact us at [help@ababilshop.com](mailto:help@ababilshop.com) for assistance.
**5. Address Accuracy**
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
**6. Contact Us**
For any questions related to shipping, please reach out to us at [help@ababilshop.com](mailto:help@ababilshop.com).
